An item is a single row on a board: one task, one deal, one ticket, one contact. It is the unit of work in Gript. This guide walks through opening an item, everything inside the detail panel, and the day-to-day moves (comments, reminders, sharing, pinning) explained simply, with no jargon.
1
What is an Item?
In plain English: the thing almost everything in Gript happens on.
All fields
Task, Overview
An item is a row on a board. Whatever the board tracks, each individual thing is an item, and almost everything you do in Gript happens on one.
A task
The everyday case: a piece of work with an owner and a date.
A bug
On a bug tracker, one report per row.
An applicant
On a hiring board, one person per row.
A deal
On a pipeline, one opportunity per row.
An IT request
On an IT service board, one request per row.
It holds your data
Columns on the row hold the status, owner, dates, numbers, and anything else you track.
It holds the conversation
Comments, @mentions, files, and email threads all live on the item, next to the work.
It has its own address
Every item has a stable link you can paste anywhere. Clicking it jumps straight to the item.
You do not need to learn every tab at once. Open an item, use the Overview tab, and everything else is there when you need it.
Two kinds of item: Task or Document
When you create an item from the Create new item dialog, Gript first asks what kind you want. Both are rows on the same board; they just start you off differently.
Task · actionable item
The everyday item: a to-do, a bug, a deal, a ticket. You give it a name. This is the default choice.
Document · rich text doc
A rich text page that still lives as a row on the board: meeting notes, a spec, a brief. You give it a title, and the document editor opens straight after you create it so you can start writing.
1
Press N, or use Add new on a board
N opens Create new item on most pages. In Notebooks it starts a new notebook, on Dashboards a new dashboard, and inside an open notebook it adds a page instead.
2
Pick Task or Document, then type a title
Choose the board and the group it should live in at the same time.
3
Click Create task, or Create document
The button follows the choice you made. A Document opens in the editor; a Task drops straight onto the board.
Choosing Task or Document when you create an item
Create new item
2
Opening an Item
Two ways to open the same thing. For a Task item, they both show you the same content. A Document item opens differently, depending on which way you use it.
1
Click the row, card, or bar
Click the row in Table view, the card in Kanban, or the bar in Timeline. It opens in whichever layout you last used (Side, by default, sliding in from the right).
2
Visit the direct link
On a board with a task ID prefix, every item has a stable URL of the form /t/<taskId>, built from its task ID (for example PROD-42). Paste it in Slack, an email, or a notebook page. Clicking it opens the item in Gript. See the Deep Links section below.
However you open a Task item, you see the same thing: a header (breadcrumb, Watch button, layout toggle, more menu) and a row of tabs. A Document item opened by clicking its row in Table view opens in a separate document editor instead, with its own header and layout switcher; opened any other way, it still opens this same panel.
3
The Item Detail Panel
This is the panel that opens when you click most items; a Document item’s row in Table view opens a separate document editor instead. Here is what you are looking at.
The item detail panel
Item · Overview tab
At the top of the panelWhat it is
BreadcrumbThe board name, the group name, and the item ID when you have switched that on.
WatchFollow the item, so its changes reach your notifications.
Layout toggleSide, Modal or Full, which is how much of the screen the panel takes.
More menuThe three-dots button, holding the rest of the item actions.
The tab rowBelow the item’s title, which sits between the header and the tabs. The tab area fills the rest of the panel.
The Watch button
Click Watch to follow an item you do not own. Once you are watching, the button reads Watching, and hovering it shows Unwatch to stop. Watching feeds the item's reminder rules, so you can be alerted about changes even if the item is not assigned to you.
The more menu
The three-dots button opens a menu with two preferences at the top, Auto-open on row click and Show item ID in breadcrumb, followed by Copy link to item, Duplicate item, Move to board, and Delete item. When item templates are turned on, Save as template... also appears, between Duplicate item and Move to board. Move to board here does not actually move the item: clicking it just closes the menu. The item ID (for example PROD-42) can be clicked in the breadcrumb to copy it.
Side, Modal, or Full: the layout toggle
The panel has three display modes you can switch at any time from the toggle in the header. Your choice is remembered.
Side (Default)
Slides in from the right. Best for quick edits while you keep the board in view. Drag the left edge to resize it (500 to 860 px). The width is remembered per browser.
Modal
A centered popup over the board. Best when you want to focus on one item. It is resizable too: drag either edge and it grows evenly from both sides, staying centered. Its width is remembered separately from the side panel.
Full
Full-screen. Best for items with long descriptions, lots of files, or a busy conversation you want room to read.
The detail panel
Board, click a task
4
The Tabs
Seven tabs run across the top of every item. It opens on Overview by default, but clicking an item’s email or comment indicator opens it directly on that tab instead.
The tab row
Task, the tabs
TabWhat it contains
Overview (default)The description, a short list of fields (Status, Assignee, Due date, Priority, Board and Timeline), and a checklist. Once an item has been sent for approval, its approval shows here too. Subitems are not shown here: they appear as indented child rows under the item on the board.
MessagesComments, @mentions, rich text, and image and file attachments.
FilesEvery file attached to this item. Its Versions panel currently only shows a single Current (V1) entry; there is no real version history yet.
EmailEmail threads linked to this item. Send and receive email, and meeting invites, right from the item.
RemindersPer-item alert rules: a reminder you set yourself and the due-date reminder. Marked with a small bell icon.
RecurringA template for auto-creating repeat instances of this item on a schedule. Marked with a repeat icon.
ActivityA chronological change log: who changed what, and when.
You can move between tabs with the left and right arrow keys once a tab has focus. The order is fixed: Overview, Messages, Files, Email, Reminders, Recurring, Activity.
The Email tab: email and meeting invites
The Email tab keeps email threads about this item next to the work, and it can also send a calendar meeting invite straight from the item. Start a new invite and a composer opens right in the panel:
Composing a meeting invite from an item's Email tab
Item · Email tab
FieldWhat it does
AttendeesAdd required people or type any email address, and use "+ Add optional attendees" for optional ones. The footer counts attendees and how many are external.
WhenPick a date, a start and end time (or flip on All day), and a repeat option (it defaults to "Does not repeat").
WhereAdd a location, and toggle "Add online meeting" to attach a join link (added when you send from a connected calendar).
Reminder and statusSet a reminder (for example 15 min before) and whether the time shows as Busy, Free, Tentative, or Out of office.
DescriptionWrite the agenda, notes, or dial-in details in a rich-text editor. Use "Ask AI" to have Gript draft the agenda for you, then edit it. Click Send invite to send it.
Recipients get a real calendar invite and can RSVP. Send it from Your connected email (the default) and their replies (Accepted, Tentative, Declined) come back to the item automatically. Send it from Gript instead, and a reply does not reach the item: you will need to follow up with the recipient yourself.
5
Subitems vs Checklist
Two ways to break an item into smaller pieces. Pick the right one.
Subitems
Child items nested under a parent, and full items in their own right, with their own assignees and tabs. In the default Simple mode they show the parent's columns; Fancy mode gives them their own. They are simply grouped under the parent visually.
A checklist
A lightweight to-do list inside an item. No columns, no activity, no sharing.
Use a checklist when...Use subitems when...
The to-dos are short and tacticalEach child needs its own owner, due date, and status
You will not track time, share, or comment on them individuallyYou need to discuss or share children separately
You want the items hidden inside the parentYou want the children visible on the board
Everyone editing the item shares the same listMultiple people own different children
Working with subitems
1
Add one
Expand the parent row in Table view and click Add sub-item. Subitems appear as indented child rows under the parent on the board.
2
Paste a whole list at once
After clicking Add sub-item, paste a multi-line list (one name per line) into the name field. A preview opens showing every row, and confirming creates one subitem per line. Pasting rows copied from Excel or Google Sheets, including a header row, also maps the columns onto the board’s matching columns.
3
Right-click for the full menu
Right-click a subitem (or use the three-dots button at the end of its row) for: Edit name, Convert to item (promote it to top-level in the same group), Duplicate (the copy lands as a sibling), Copy link, Share, Move to (re-nest it under a different parent, on any board), Pin to top, Pin to another board, and Delete.
4
Reorder or convert
Drag subitems within the parent to reorder them. You can also convert a top-level item into a subitem of another item via the item's right-click menu, Convert to sub-item...
By default, subitems show the parent’s own columns (Simple mode), styled as Tinted, Tree, or Indent, whichever you pick. Switch to Fancy mode for subitems with their own, lighter set of columns in a mini-board layout instead. Find both in the Table Customizer (the slider icon in the toolbar), under Sub-items; it’s remembered in your browser, not saved to the board.
The item checklist
1
Open the item and find Checklist on the Overview tab
It appears when you have edit access.
2
Click Add, and write the things to remember
Tick them off as you go.
3
Anyone who can edit the item sees it
Use it for a quick list you do not want to turn into full child items.
6
Comments and @mentions
The item's conversation, right next to the work.
Comments live on the Messages tab. Anyone with access to the item can comment, except that on a task shared with someone outside Gript, a Viewer can read the conversation but not post. The comment box supports:
Rich text
Bold, italic, underline, strikethrough, headings, bulleted and numbered lists, and links.
Images
Paste from clipboard, drag from your desktop, or use the toolbar button.
File attachments
Drag a file onto the comment box, or use the attachment button.
@mentions
Type @ and search for a person. They get an in-app notification, if their notification preferences allow it.
Mentions and editsWhat happens
Mentioning someoneThey get an in-app notification, if their notification preferences allow it. There is no email for a mention here.
ReactingClick the emoji button on a comment to react to it.
ReplyingClick Reply under a comment to answer it in place.
The Messages tab
Task, Messages
7
The Activity Tab
A record of what happened to the item: changes, comments and files. It does not include page views or linked-item connections.
The Activity tabWhat it holds
Every entry showsWho acted, and when. For a field change, also what changed and its new value; a comment instead just shows as an added comment.
What is trackedStatus changes, field edits, assignments, uploads, comments and shares.
Blue dot
A field-change entry: a status, value, date, owner, or other field was edited. Renaming the item or editing its description does not count: those always show as a grey dot.
Grey dot
Anything that is not a field change: a comment, an upload, or another kind of entry.
Note: this tab shows the item’s recorded changes, its comments and its files, most recent first. Other things, such as checklist edits, emails, meeting invites and reminders, do not appear here.
The Activity tab
Task, Activity
8
Reminders
Per-item alert rules so nothing slips through.
The Reminders tab, marked with a bell, holds the alert rules for this item.
Ahead of a due date
Nudge yourself before the date arrives rather than after.
A reminder you set
Pick a date and time, who it's for, and how it should arrive: a bell notification, an email, or an alarm sticky note. Make it repeat daily, weekly, monthly, or quarterly.
Anything you watch
Watching an item you do not own can bring you its due-date reminder too.
Reminders you set fire at the time you picked, in your own timezone.
Watching feeds reminders. Click Watch in the header to follow an item you do not own. That way its reminder rules can alert you even though the item is not assigned to you.
The Reminders tab
Task, Reminders
9
Recurring Items
Set an item to recreate itself on a schedule.
The Recurring tab, marked with a repeat icon, turns an item into a template that creates a fresh copy on a schedule.
1
Pick a level
Year, Month, Week or Day.
2
Refine it
Weekdays, specific dates, month-end rules, and even several weeks or months at once.
3
Say when and where
The time of day each new item is created (08:00 by default, in your timezone) and the board or group it lands in.
4
Handle weekends and holidays
Weekend handling: choose Business days only (skip to Monday) or Business days only (skip to Friday) in advance; whichever you pick always moves both Saturday and Sunday the same direction. For a holiday, choose Fire anyway, Next workday, or Previous workday.
5
Decide when it stops
Never ends, after a number of occurrences, or on a specific date.
Good uses
A weekly status report, a monthly invoice, a daily standup checklist, a quarterly review. Anything that comes back on a rhythm.
Manage the whole set
The Hub (topbar) has a Recurring overview listing the recurring items on every board you can open, so you can pause, resume, or run one now without opening each item.
Three views, one schedule
Switch between Sentence, Guided steps, and Calendar: three layouts of the same schedule, whichever reads easiest to you.
A repeat rule reads as a real sentence in your own language (Danish, German, English, Spanish, French or Italian), for example “Every month on the first and last Monday and Wednesday.”
10
Sharing
Give one specific person access to one specific item, and nothing else.
Right-click the item’s row and choose Share task (the detail panel’s three-dots menu does not have a Share option). You can grant Viewer (read-only), Editor (can edit), or Full access to:
Share withWhat it does
A specific userThe most common case. Pick a person and choose Viewer, Editor, or Full.
A teamShare with everyone on one of your teams at once. This creates an individual share for each member.
Full on an item does not let the recipient manage that item’s shares. Only someone with Full access on the board itself can manage an item’s shares.
The recipient does not see this in the sidebar’s Shared with me section, which only lists shared boards. It shows up instead in the Shared tasks section of the Shared page, and they do not see the rest of the board.
A worked example: an internal board has 200 items, and one needs input from a colleague in another team. Share that single item with them as Editor. They see only that item, none of your other work.
11
Sharing a task with someone outside Gript
Creating an update request
Board, Create update request
Sharing with a colleague is one thing. Getting an answer out of a client or a supplier is another, and it has its own tool: an update request, which you can start from a single task, from a group, or from the board.
What an update request gives themAnd you
They seeOnly the fields you allow.
They sign inWith a code emailed to them, not a password. A link open to anyone needs no sign-in at all.
What they changeWrites straight onto the task, with their name against it.
How you noticeA task somebody edited that way shows a small dot on each cell they changed, until you look at it.
Every active request in one place
Every request you have sent from this board, whatever it covers, lives in one panel: click More (the three dots) on the Table view toolbar, then Request for Updates.
Request for UpdatesWhat you see
Each requestWhat it covers (the whole board, one group, or a list of tasks), and who holds it.
Who holds itExpand a request to see each recipient by name and email, and when they last opened it.
What they changedAn Audit Log tab lists every event on that request: Link created, Portal opened, Logged in, Field updated (with the old and new value), Submitted, Link revoked, Link expired, or Invite resent, most recent first.
RevokeRemoves the request, and its audit log, from this panel. It does not come back.
NewAt the top of the panel, starts a fresh request for the whole board.
Dates older than a week in this list follow your own language; anything more recent (such as "5m ago" or "3h ago") always shows in English. The emails Gript sends about a request follow the language of whoever is being written to: the invitation uses the language of the person invited, and the expiry warning uses the language of whoever created the request. The wording of the emails themselves is still English.
Once a task is shared like that, you can talk to them from the Messages tab: their side of the conversation and your internal notes sit in the same timeline, tagged Internal so you can tell them apart.
Full detail in Sharing work with people outside Gript and Client messages.
12
Read State and Pinning
Small housekeeping features that keep a busy board manageable.
Item read state
Read stateHow it works
The unread badgeTwo small badges can appear by the item’s name: one counting unseen comments and emails, and a separate calendar badge counting unseen meeting-invite activity.
Clearing itOpen the item. Its Overview or Messages tab clears unseen comments; its Email tab clears unseen emails.
Why it helpsScan the badges on a busy board to see which items have unseen comments, emails, or meeting replies.
Pinning items
ActionWhat it does
Pin to topRight-click the item and choose Pin to top. It moves into a Pinned group (auto-created on the first pin) at the top of the current board.
Pin to another boardMoves the item into a different board’s Pinned group. It no longer appears on the original board.
UnpinRestores the item to its original group and position. If it was a subitem before pinning, it goes back to its parent.
13
Bulk Operations
Act on many items at once instead of one at a time.
Acting on several tasks at once
Board, tick some rows
Tick the checkbox on a row (and shift-click another to take everything between them) and a bar appears at the bottom of the board with the count and the actions for the whole selection at once, including Convert to... for turning the selected rows into sub-items.
ActionWhat it does
Change statusPick a value from the board's own status options and every selected task takes it.
DuplicateCopies the selection, asking first whether to bring the assigned people and the subtasks along.
Move to...Sends them to another group, or another board entirely.
Shift datesMoves every date on the selection forward or back together, which is how you slip a whole phase by a week. Offered when the board has a Date or Timeline column.
Approve or rejectOffered when the board has an Approval column. Decides on the whole selection in one go and tells you how many went through.
Request for UpdatesBuilds one external link covering exactly the tasks you ticked. See Sharing work with people outside Gript.
DeleteSends the selection to the Recycle Bin, where it can be restored.
Selection survives scrolling, so on a long board you can tick as you go down and act on the lot at the end.
14
Deep Links
Every item has a stable address you can paste anywhere.
On a board with a task ID prefix, every item has a stable URL: /t/<taskId> (for example /t/PROD-42). Paste it in Slack, a notebook page, or an email, and clicking it opens the item in Gript. On a board without a prefix, Copy link to item gives the board's address with the item added to it.
To grab a link, use Copy link to item in the item's more menu. When task IDs are shown in the table, clicking a row's task ID badge (for example PROD-42) copies the ID itself.
15
Common Questions
Quick answers to what people ask most.
What is the difference between an item and a subitem?
Both are full items with their own assignees and tabs. A subitem is simply nested under a parent item and grouped under it visually. Use Convert to item to promote a subitem to top-level, or Convert to sub-item... to nest a top-level item under another.
When should I use a checklist instead of subitems?
Use a checklist for a short list of to-dos you will not track, share, or comment on individually; anyone who can edit the item sees the same list. Use subitems when each child needs its own owner, due date, or status, or when different people own different children and you want them visible on the board.
Why does the item ID no longer show in the breadcrumb?
By default the item ID (for example PROJ-42) is hidden in the detail panel breadcrumb. Turn it back on with Show item ID in breadcrumb in the panel's more menu (the three-dots button). The preference is remembered per browser.
What does the Watch button do?
It makes you a watcher of the item, whether or not you own it, so the item’s reminder rules can alert you to changes. The button reads Watch, then Watching once you are following it; hover it to see Unwatch and stop.
The Activity tab looks empty. Is it broken?
No. An item with no history yet just shows "No activity yet"; the tab fills in as soon as something happens. A field change shows a blue dot; anything else, like a comment or a file, shows a plain dot.
Can I resize the detail panel?
Yes. In Side mode, drag the left edge (500 to 860 px). In Modal mode, drag either edge and it grows evenly from both sides, staying centered. Side and Modal each remember their own width, per browser. Full takes over the whole screen and is not resizable.
What happens when I delete an item?
It goes to the Recycle Bin, where it can be restored. There is no separate archive for items: deleting is how you get something off the board without losing it.
If I share one item, can the person see the rest of my board?
No. A share grants access to that one item only. They will not find it in the sidebar’s Shared with me section, which only lists shared boards; it shows up in the Shared tasks section of the Shared page instead, and they see nothing else from the board.
How do I select every item on a board at once?
Press Ctrl/Cmd+A. It selects every visible item across all groups, respecting the active filters, and is ignored while you are typing in a field. Pair it with Shift+Click for ranges and Ctrl/Cmd+Click to toggle single items.
Can I act on a lot of tasks at once?
Yes. Tick the rows and use the bar at the bottom: change status, duplicate, move, shift every date together, approve or reject, request updates, or delete.
What is the small dot on a task row?
Somebody outside your workspace changed a field through an update request and you have not looked at it yet: the dot appears on that specific cell, and a row can show more than one if several fields changed. Only top-level items show it, not sub-items.
Why is my Comments tab called Messages?
That’s just its name now, for every item. If the task is shared with somebody outside Gript, their side of the conversation appears there too, tagged Client (or You → Client) so you can tell it apart from your own team’s private notes, tagged Internal. See Client messages.
